Ask anything about KAKAO FRIENDS HOME products!

Find CS Center, considering the country you have made a purchase.

Contact our CS Center at the phone number below if you have purchased a product in the Republic of Korea.

Customer service via KakaoTalk is only available in Korean.

Pinplay CS Center 1688-0447
(Weekdays: 9AM–5PM / Lunch break: 1PM–2PM)

If you contact us for an inquiry about repair or exchange, please attach an image for a more swift service. The serial number, product warranty, and receipt must be attached for service. (If anything is missing, free service is not available.)

CRESYN CS Center 02-541-0910
(Weekdays: 9:30AM–5:30PM / Lunch break: 12:30PM-1:30PM)

After contacting the Customer Center and filing your return, make sure to send your package in the original condition with the product warranty and receipt enclosed.
Hand over the package to the courier who will collect the package from you.
We will then proceed with the after-sales service accordingly.